Offer Library of Training Videos
Provide videos of basic functions such as signing up, adding pets, photos, family members, editing member settings, etc.
Build a way to search most, if not all, of the content on a website, to find the particular content you're looking for.
Provide active links to FAQ
I answer FAQs with website addresses and email addresses. These addresses are not active links, but instead, the member would need to copy and paste to access the sites/email. It sure would be better if the addresses were active links to make it more friendly. It would also be great to be able to format the FAQ answers for easier reading.
Make YOTM feature more flexible
Convert the current YOTM feature into more of a "showcase" feature. This way, it can be used for a different purpose, like highlighting members in the community.
Develop a notifications system that would function similar to one on a social network, like Facebook or Twitter. This would appear in a dropdown and/or its own page and would list new items that pertain to the member.
Include newly added pages in What’s Happening emails
When a new page is added, have that new page included in the What’s Happening email.
Update phone number display
Change how phone numbers are processed and displayed on the website (e.g., including extensions and menu options). This update would affect everywhere that phone numbers are used on the website.
Delete, hide, or archive past communications
Allow admins to delete, hide, or archive past communications. Any feature of this nature would need to clearly indicate that recipients would still have a copy of past communications, as there’s no way to “recall” an email, text message, or mailed letter once it’s been sent. If you’re interested in this feature, please comment below explaining why you’re interested and how you’d use this feature.