Dashboard in beta Admin Portal
new
The dashboard for the beta Admin Portal is now available. To start, the dashboard will showcase recent activity, recent blog articles, and tips, with more content arriving in the future!
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Explanations for why payments can't be refunded
improved
Now, instead of simply hiding the refund button, payments that can't be refunded will include a concise explanation for why. For example, here's a payment that occurred more than 60 days in the past:
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Other common reasons include payments that have already been refunded or are still processing.
Billing section in beta Admin Portal
new
The billing section in the beta Admin Portal is now fully available and modernized.
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Fix viewing files with extra URL data
fixed
Sometimes, when a URL to a file or document is posted to other websites (especially social media sites), that website can add additional data to the URL. Previously, clicking one of these modified URLs could lead to a "file not found" error message. Now, users will be able to view the file without issue.
Expanded country support
new
Our platform now supports six new countries, listed below. This support allows members to save addresses located in these countries to their accounts, and allows communities located in these countries to create a website using our service.
  • France
  • Greece
  • Nigeria
  • Philippines
  • Sint Maarten
  • Sweden
Catch missing fonts in mailed letters
fixed
When sending mailed letters, our platform will now verify that fonts are embedded properly in the uploaded PDF. If not, a helpful error message will explain the problem and how to resolve it.
Support for the Cayman Islands
new
Members can now save addresses located in the Cayman Islands to their accounts. Additionally, our platform now supports communities located in the Cayman Islands.
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Streamlined deposit account verification
improved
In the rare event that a community’s deposit account for online payments requires additional verification by our payment processing partner, our interface will now collect the required document automatically—instead of needing to go through our customer success team.
Communications section in beta Admin Portal
new
The communications section in the beta Admin Portal is now fully available and modernized.
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Support for Google Analytics 4
improved
We now support using the “measurement ID” provided by Google Analytics 4, in addition to the “tracking ID” provided by earlier versions of Google Analytics. This improvement is available exclusively in the beta Admin Portal (the future replacement to the Admin Control Panel). To store a measurement ID, visit the Google Analytics settings page in the beta Admin Portal.
To learn more about the difference between a tracking ID and a measurement ID, see this help article from Google: https://support.google.com/analytics/answer/7372977.
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