Bug reports

I needed to change the banner photo on our website. I went to the Admin Portal page to look for the Settings selection. It does not appear there. See screenshot below. So, I did a query on Banner Page and clicked on the hyperlink to Settings and got the screen as shown below. This is what I had expected in the Admin Portal. Why doesn't it appear there? I note that others have had the same problem and you have directed them to click on the user photo in the upper right of the home page. Why not just put Settings on the Admin Portal like the instructions say it is? It would seem a lot more logical and intuitive. I have corrected my banner photo using these new directions, but just wanted to add my frustration to Bill Tobin's earlier concerns on the

ThiS error is becoming increasingly common. I had two of them the 1st time I tried creating this bug report, before something abruptly closed my window. All of my users are over 70 years old and very confused when they get this message. I personally see it several times a day. There’s no pattern to what I’m doing when it occurs or when. It seems to be happening everywhere and when.