Select members/groups when setting up forwarding for email accounts
Joseph Fry
When creating a forwarding email address, you currently have to supply the email addresses to forward to. It would be far easier to be able to select a user or group.
For example, I have a group called "Board Members"... I want to add an email address [email protected] that sends to all of them. I shouldn't have to look up their email addresses, or even the list of group members to do this.
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Wes Cossick
From this post, Steve Crooks asked: "It looks like you maybe intend that the second one will always be backed by an email account if you implement it? If you do that for every group, I will run out of email accounts. If it's optional per group, then that's great and will solve a small problem (maintaining the list in two places)."
Yes, this feature would be optional; it would not automatically create an email account for every group or member.
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Chet Hosey
Adding onto this, our old site offered a distribution list. Anyone could email [email protected] (obviously not the real address), and it would go out to all of the members. Lots of folks check email frequently but wouldn't go out of their way to check our forum on HOA Express nearly as often. An option for an address that forwards to all registered members would be ideal.
Meredith Owens
Chet Hosey: If you'd like to have a way for your members to communicate with one another, adding a "Forum" page is the best option. With this page type, members can set their contact preferences to receive an email notification any time there's activity on the forum.
We're not considering an email distribution list for this purpose as that would quickly get out of control. Additionally, new members wouldn't be able to join in and start participating in existing or older topics, since they wouldn’t have access to past emails. With the "Forum" page, a history of past conversations is always available to new members.
Joseph Fry
Meredith Owens: Could you mail enable the forums... so that a forum could have an email address, and the topic is the subject?
Meredith Owens
Joseph Fry: Members currently have the ability to set their contact preferences to receive email notifications any time there is activity on a "Forum" page. I've provided a screenshot below that shows where they can do this. In the email, the topic of the post will be included in the subject line.
Is this what you were wanting to do? If not, then would you please explain your request further?
Joseph Fry
Meredith Owens: I mean to allow a forum to have an incoming email address. So that emails to [email protected] are posted to the forum named 'myforum', eliminating the need to visit the site to post to the forum.
Essentially, I want some solution for email discussion groups for my domain. Email is the primary way that my board, and our community as a whole, communicates, and the current solution using forwarders is not an ideal solution for this. This is not really related to my original request in this thread, but it's what I meant when asking if we could mail-enable the forums. A good example is google groups... you can email to the group, or post via the web. You can also digest posts via either the web or email.
Meredith Owens
Joseph Fry: Thank you for clarifying what you would like to do. Our product team is open to considering this, but it would need to gain enough traction to develop. We've created a separate post for this request so other admins can provide their feedback as well. Your vote has already been added for this request, but please feel free to add any additional comments. You can view this post here: https://feedback.hoa-express.com/feature-requests/p/ability-for-members-to-post-to-a-forum-via-email.
Meredith Owens
Meredith Owens
Meredith Owens
Would you please clarify which types of emails you're referring to and what exactly you'd like to be able to do?
Glen VanDerHart
Meredith Owens: Lets take for example the Board of Directors. I have them setup as a group, as they have restricted access to various web pages. I also have a board email account that forwards emails to the entire Board. Now I need to maintain the same thing in 2 places.
The Board is only one entity, there is now talk of expanding this to various committees.
So allow a group also be a forwarding email account would save duplicate setups.
Meredith Owens
Glen VanDerHart: Thank you for explaining this further! What you've described sounds similar to the following feature request: https://feedback.hoa-express.com/feature-requests/p/select-membersgroups-when-adding-forwarding-email-addresses.
Would you mind reviewing that post and letting me know if that's the same as what you're wanting to do? If so, I'll merge your request into that post.
Glen VanDerHart
Meredith Owens: Yes this is the same.
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John (Chip) Voss
I agree. This would be very helpful and facilitates the use of domain email addresses rather than personal email addresses and or names. Helps limit the ability to "harvest" this information from the website. It would appear to be able to leverage similar functionality already in the system, possibly making it simpler to implement. Simplifies work of the admin.
Kim Wilcox
Good idea. Board Members come and go once a year in our HOA. Josephs idea would make life easier on Admins. All they would have to do is edit the Board Member group with changes and not have to worry about remembering to go into Board@mydomain and change things there.