Compose blast emails using the content of a previous blast email
complete
Jerome Fransua
Provide administrators with the ability to start composing a new blast email with the contents of a previous blast email (e.g., the same subject & same message). From there, admins could tweak the contents as needed for the new blast email.
--- ORIGINAL POST: ---
It would be nice to save and reuse email templates that we could re-use our markdown code in. This would simplify some of the markdown code we use for email signatures, etc..
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Meredith Owens
Merged in a post:
Option to send a new email using a past email's content
J
Jacqui Bishop
Include a button that would allow you to start a new email using a previously sent email's content.
Original post:
Nothing so maddening as hitting send and realizing something's missing/wrong/ changed. Being able to make an instant change at that moment so the corrected version lands right next to the erroneous one in the recipient's inbox. Minimizes irritation on the other end. But without that feature, it takes so long that it constitutes a more significant or numerous interruption. Instead of chuckling, the recipient grinds teeth and says unprintable things.
Jamie Kinn
Awesome, thank you!
Wes Cossick
complete
You can now compose blast emails (and text messages, too) using the contents of a previous email!
Mike Wish
Wes Cossick: amazing! Thank you!
Jamie Kinn
Wes Cossick: Awesome, thank you!
Jim Tomasetti
Great to hear! Thanks for listening.
Wes Cossick
in progress
Wes Cossick
planned
Meredith Owens
Meredith Owens
D
David Murray
I would like the developers to look into adding a button that would allow you to create a new email using content from past email(s). Also a preview option for this.
JoAnn Rapp
I agree- please allow admin to edit/ resend email blast template!!!
Our HOA Community is in a launch phase with our updated website using HOA Express. During the past week, I have discovered that once I send or test out an email template (not comfortable sending it out to everyone yet) that my long time-consuming template with photos and links can't be used to resend again. I can't tell you how frustrating that is to me, and I have one that is sitting to go on a schedule (but found some grammatical errors on cue) and I couldn't even edit anymore--and it hasn't even been sent. I've had folks tell me they haven't received the blast but it says it was "sent" on my end, so I have no clue how to resend either!
Please allow the admin to edit and reuse their templates to multiple committees etc, and we are learning the hard way as newbies that this template feature & the ability to resend blasts is so important. Now I am so nervous sending out blasts because I don't want to send them to everyone (we have lots of older folks and still beta testing) but not certain who is in the committees yet because are board is fairly new this year.
Meredith Owens
JoAnn Rapp: Thank you for sharing this feedback! We have separate posts for a couple of the features you mentioned you'd like. I've linked those below so you can add your vote there, as well.
- https://feedback.hoa-express.com/feature-requests/p/edit-a-scheduled-blast-email
- https://feedback.hoa-express.com/feature-requests/p/recurring-blast-emails
Also, for additional assistance with using the blast emailing feature, please reach out to our customer success team. They'll be able to help walk you through how to use this feature, like how to send messages to specific groups. Their contact information is provided here: https://help.hoa-express.com/en/articles/2390052-contact-our-customer-success-team.
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