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Compose blast emails using the content of a previous blast email
planned
Jerome Fransua
Provide administrators with the ability to start composing a new blast email with the contents of a previous blast email (e.g., the same subject & same message). From there, admins could tweak the contents as needed for the new blast email.
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It would be nice to save and reuse email templates that we could re-use our markdown code in. This would simplify some of the markdown code we use for email signatures, etc..
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Wes Cossick
planned
JoAnn Rapp
I agree- please allow admin to edit/ resend email blast template!!!
Our HOA Community is in a launch phase with our updated website using HOA Express. During the past week, I have discovered that once I send or test out an email template (not comfortable sending it out to everyone yet) that my long time-consuming template with photos and links can't be used to resend again. I can't tell you how frustrating that is to me, and I have one that is sitting to go on a schedule (but found some grammatical errors on cue) and I couldn't even edit anymore--and it hasn't even been sent. I've had folks tell me they haven't received the blast but it says it was "sent" on my end, so I have no clue how to resend either!
Please allow the admin to edit and reuse their templates to multiple committees etc, and we are learning the hard way as newbies that this template feature & the ability to resend blasts is so important. Now I am so nervous sending out blasts because I don't want to send them to everyone (we have lots of older folks and still beta testing) but not certain who is in the committees yet because are board is fairly new this year.
Meredith Owens
JoAnn Rapp: Thank you for sharing this feedback! We have separate posts for a couple of the features you mentioned you'd like. I've linked those below so you can add your vote there, as well.
- https://feedback.hoa-express.com/feature-requests/p/edit-a-scheduled-blast-email
- https://feedback.hoa-express.com/feature-requests/p/recurring-blast-emails
Also, for additional assistance with using the blast emailing feature, please reach out to our customer success team. They'll be able to help walk you through how to use this feature, like how to send messages to specific groups. Their contact information is provided here: https://help.hoa-express.com/en/articles/2390052-contact-our-customer-success-team.
Meredith Owens
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Chris Juzda
We see this as being a very important item for us. We have different committees (social committe, etc., activity comvenors that will use email blasts. They would have to recreate a format every time a message is sent so that members will know by the header who is sending the email blastl, not just a generic "XXX Homeowners Association" . Plus they would be able to maintain a consistent signature for each sending committee. currently this would have to be a manual process.
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Dewayne Topping
Yes! It would be awesome to open up the communication tab, duplicate an email already created (such as the last monthly newsletter...) and then simply change the necessary content (like this months info). We have info and layout content that stays the same.
Also, every email we create, has to be submitted to the board for approval before it can be scheduled to send. This can take minutes or days. I would like to be able to SAVE the email in progress so I can send the preview for testing, save it (or pause it), then close the window. Then once approved, open it back up and schedule it. Right now, I have to copy and paste code as the entire thing goes away.
This would be so helpful!
Meredith Owens
Dewayne Topping: Thank you for sharing this additional feedback! For your second request to save drafts of blast emails, we've opened another feature request to consider this further. I've added your vote to this post, but if you'd like to provide any other feedback, you can do so here: https://feedback.hoa-express.com/feature-requests/p/ability-to-save-blast-email-drafts.
Daniel MacIntosh
Meredith Owens: Has there been any recent development on this feature's status beyond under consideration? The weather is now colder in the Northeast so the annual pipe freezing warning needs to go out, snow removal procedure reminder, etc.
Meredith Owens
Daniel MacIntosh: I'm afraid we don't have an estimated timeframe yet for this feature request. Our primary focus right now is finishing our next-gen front ends, which, among many other benefits, will help us develop feature requests like this one more quickly.
The beta Admin Portal is nearing completion; you can check it out at https://admin.hoa-express.com and follow our progress in our quarterly recap blog articles: https://blog.hoa-express.com/tag/recap/.