Lorne Midford: Yes, this feature request has been open for several years. However, I can assure you the amount of time a post has been opened doesn’t correlate with whether our team is still considering implementing it or not!

Several factors come into play when deciding which feature requests to develop and when. You can read more about how we approach this here: https://help.hoa-express.com/en/articles/2347346-how-feedback-change-requests-and-suggestions-are-handled.

Over the last several years, our product team's primary goal has been developing our next gen front ends. This is an enormous project for our team, as it’s a total rewrite of the existing front ends using new cutting-edge technology and design. We’ve prioritized this because improving the front ends considerably allows us to release new features faster.

Our product team has already made significant progress by releasing the Admin Portal, developing a page management experience in the Admin Portal, and updating our company website. The last major piece of this project that we're currently working on is developing the new front ends for our community websites. In the meantime, they’ve continued to release other new features and improvements! You can review those here: https://feedback.hoa-express.com/changelog.

While we don’t have a set timeframe for developing this particular feature request yet, since your vote has been added to the post, you’ll be notified via email when we update its status.

Lorne Midford: We can understand how having a larger question area would be beneficial for having members vote on proposed changes. However, our survey feature isn't meant for this purpose and has some intentional limitations to discourage it from being used for official voting.

That is a separate request we're considering here: https://feedback.hoa-express.com/feature-requests/p/online-voting. I've added your vote there, so you'll be notified when we update its status!

If you wanted to gather feedback from members on their interest in particular changes, you could list them and more information about each one in the survey's intro. Then, the question could reference which one they're responding to. An example is provided below:

Meredith Owens perfect thanks!

Jeff Bellinghausen: Thank you for letting us know that you'd like to have the ability to add longer questions! If you provide our customer success team with what you'd like to add to add as a question, they can look at helping you make it work within the current character limit.