Increase number of monthly text message credits
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Donna Hucker
Our HOA has over 500 registered users. Since the system allows 1500 'text credits' per month, we can only send out two text messages in a month. We use the texts as our 'urgent notification system' to residents, and would like to request that you consider an increase to the allowed credits. As that may incur an increased cost on your part, could you consider another pricing level that would increase the text capability?
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Wes Cossick
closed
With the new pricing we just announced, communities will receive up to 2,500 text message credits per month (up from 1,500)!
Plus, we're working on functionality that would allow communities to accumulate even more text message credits, by allowing some to rollover from month-to-month. If you're interested in this feature and want to receive updates about our progress on it, add an upvote to this feature request: https://feedback.hoa-express.com/feature-requests/p/text-message-credit-rollover.
Alan Wild
Our HOA currently has 3,292 members and we need to communicate to all of them in emergency situations. Please increase the number of monthly text messages. Thank you.
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Larry Samuel
Our condominium is in New Orleans. We recently had to evacuate because of Hurricane Ida. There was a compelling need to send text messages, updating unit owners and residents on urgent matters. We hope you will consider allowing users to send more emails. Thank you very much.
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Dana Pepper
We have asked for this previously. We have over 1000 homeowners and about 80% have registered on the website. Urgent information by text and email would be beneficial.
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Jen Sato
Our community will potentially have over 500 users. We would like an increase in texting in case of a fire. We are in a fire prone area, and it would be nice to communicate multiple times in the event of an ever changing disaster!