Customize survey announcement email
Kathy Supan
I think this is really important to maximize engagement on surveys. A generic message is much less likely to produce a click on to the survey versus a message that explains what the survey is about and why it is important.
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Dusty Strong
I wholeheartedly agree. Also, it would allow important additional info such as how long the survey will be available to be added quickly and easily (vs. creating another blast email that bothers the respondents with a second email).
Jim Gerardo
Great idea...we plan to use the survey functionality a lot in the future and depend on maximum participation. Any way to allow members to edit their entry or send multiple entries? Any way for admin to have more control of submitted entries. We post a survey results page for all to see and admins need a way to delete inappropriate entries.
Meredith Owens
Jim Gerardo: Once an survey has been submitted by a member, there isn’t a way for them to submit another response on their profile. If we allowed them to do that, it could skew the survey results.
As for avoiding inappropriate submissions, I would recommend creating the survey so the questions have preset answer choices, rather than a free response field.
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Kerin Shugart
Good to maximize participation. Also, we would like to be able to customize a survey to a particular group. More options and functionality for the survey option.
Meredith Owens
Kerin Shugart: Being able to specify to whom a survey is available to is a separate request that we're considering here: https://feedback.hoa-express.com/feature-requests/p/survey-restrictions. I noticed you've already added your vote to that request, so you'll be notified via email when our product team updates the post's status!