Rich Wellhouse
Please add support for conditional questions in surveys and forms. This feature would allow additional questions or fields to appear based on a respondent’s answer to a previous Yes/No question.
Current Limitation
At present, all survey questions are displayed to every respondent, regardless of how they answer earlier questions. This makes it difficult to collect follow-up information only when it is relevant.
For example, our association recently created a survey asking property owners whether they were willing to have their names included with a community letter.
The initial question was:
“Are you willing to have your name included as a XYZ property owner supporting this letter?”
Possible responses:
* Yes
* No
We also needed to collect the respondent’s name or names and lot number, but only from owners who answered
Yes
. Because conditional logic is not currently supported, the name and lot-number fields had to be displayed to everyone, including respondents who selected
No
.
Requested Functionality
Please add the ability to configure conditional display rules for survey questions and form fields.
A survey administrator should be able to specify rules such as:
* Show Question 2 only when Question 1 is answered
Yes
.
* Show Question 3 only when a particular multiple-choice option is selected.
* Hide or skip follow-up questions when they do not apply.
* Make a conditionally displayed question required only when the condition is met.
Example
Question 1:
Are you willing to have your name included with the community letter?
* Yes
* No
If Yes is selected, display:
Question 2:
Please enter the name or names that should be included.
Question 3:
Please enter your lot number or numbers.
If No is selected:
Questions 2 and 3 would remain hidden, and the respondent could submit the survey without completing them.
## Suggested Administrative Options
When creating or editing a question, the administrator could select:
Display this question when:
* A selected question
* Equals or does not equal
* A selected response
For example:
Display this question when Question 1 equals “Yes.”
It would also be helpful to support multiple conditions using
AND/OR
logic in future versions.
Benefits
Conditional survey logic would:
* Make surveys shorter and easier to complete.
* Prevent respondents from seeing irrelevant questions.
* Reduce confusion over whether follow-up fields are required.
* Improve the quality and accuracy of collected information.
* Allow associations to create more professional surveys, applications, registrations, and request forms.
* Reduce the need for administrators to manually review and reconcile unnecessary responses.
This functionality would be valuable not only for community surveys, but also for architectural requests, event registrations, volunteer sign-ups, maintenance reports, permit applications, and other association forms.