Autopay/recurring online payment options
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Richard Urban
A recurring monthly payment option is definitely needed. It should be flexible, too, so the members can set up the amount and payment period, as in the case of past due amounts.
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Kris Kademian
This is the one option needed that is preventing us from fully utilizing this feature. Also the ability to automatically add a "late fee" in the amount we can specify after a certain number of day if unpaid.
Meredith Owens
Kris Kademian: Providing the ability to automatically add a late fee falls under a differnet feature request that we're considering! Therefore, I've added your vote to that post, which you can view here: https://feedback.hoa-express.com/feature-requests/p/residentcommunity-management-software
Travis Bond
It would be helpful if this could be implemented in time for the January membership renewal season.
Meredith Owens
Merged in a post:
Scheduled/automatic payments
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David Ebenezer
Our members would be much more likely to use the site and online payments if they could be scheduled. I've been told that concern is that people forget to turn it off when they move or what not, and payments still go through; perhaps there could be safeguards, such as a reminder email or two (as there is with the website fee) that the payment will be charged on such and such a date. I think there will be far more people happy with automatic payments than there will be people upset about accidental payments.
If this feature was ever made available, would need a lot of freedom in how to set it up (amount, intervals, etc.).
Manuel Salazar
Yes - I would also like to see a monthly and annual autopay option. Thanks!
Lisa Logan
Manuel Salazar: Adding onto this request... Can you make these options that admins can turn on/off to present to our residents? For example, we would only like dues to be paid quarterly and annually so we would "turn off" the monthly option. Thanks!
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Brenda Alexander
As Treasurer of our HOA it would make collections easier for our Board. It would be great to have annual as well as monthly automated payments.
Meredith Owens
Merged in a post:
Automated dues payments
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Ben Higgs
Would love the ability to have online payments automated.
Meredith Owens
Merged in a post:
Allow recurring payments for online payment feature
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Philippe Horn
Honestly if I realized that you couldn't do automatically recurring payment I would not have signed up and probably won't continue with this without it. It really is a must for an HOA.
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Orlan Brook
Can this be implemented asap. Would be great for residents to pay all recurring and monthly in one place.
Meredith Owens
Merged in a post:
Recurring payments
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Theresa Hamacher
I'm desperately looking for a way to allow members to schedule recurring payments. We bill dues annually, but we have some members who need to pay monthly, and the check processing fees are killing us.
Stripe has a subscription feature. Is there a way that you could integrate that feature?
Alternatively, PayPal has an easy-to-use recurring payment option, but I'd need to be able to insert code into a webpage to create a subscribe button.
Or do you have any other thoughts on how we could get this done?
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