Frankly, the fees are absurd for online payments. I get ACH's free from my bank along with Zelle, which is free. We'd love to use the feature, but even 1.2% is ridiculous.
I know that you are at the mercy of providers but is there a way that you could support a Zelle setup? I guess an HOA could just set up an email account on your system and sign it up for Zelle, but maybe there is a way to do it through the web site.
Anyway, very happy with the product.
John Kavazanjian
SPE Homeowners Assoc.