Send a copy of form submissions | Voters

Send a copy of form submissions

Meredith Owens

Provide the individual who submitted a form on the website with a copy.

February 14, 2019

Kate Freed

One more voice to implore you to implement this feature. It is an extremely high priority for us. Members wish to track their communications, ideally within HOA Express. I see this has been requested for several years, so I'm hopeful it's bumped its way to the top of the queue.

Wayne Kasel

Any status update on this feature? This seems like it should be pretty easy with the new gen front/back end now? Very much needed feature for everyone that uses forms.

Meredith Owens

Wayne Kasel: I'm afraid we haven't added this feature request to our product roadmap yet. However, our product team is aware of how widely requested this is! While it would require making changes to our legacy code, since it wouldn't be a large change, they would likely be able to develop this before completing the modernized front ends of our community websites.

As soon as they update the status of working on this, you'll be notified via email so you can follow along with its progress!

Meredith Owens

Merged in a post:

Send a copy of Contact Us email to the sender

David Rostad

The sender does not have a record of when they sent the message or what they sent.

November 13, 2023

Rich Phillips

Would like to have a customizable email auto response to go to the member when the form is submitted.

Meredith Owens

Rich Phillips: Thank you for clarifying this! That is a new feature that we are open to considering. Therefore, I've created a new post for this and added your vote there. That way, we can gather feedback from other users and you'll be notified when we update its status.

You can view this feature request here: https://feedback.hoa-express.com/feature-requests/p/custom-email-sent-to-users-after-form-submission.

Rich Phillips

This would be helpful. Along with it there should be a way to create an auto response to a submission

Meredith Owens

Rich Phillips: When a custom or contact form is submitted on the website, there is already a confirmation message that pop-ups letting the visitor know the form has been submitted. I've provided a screenshot of this message below.

Would you like to be able to customize this message? If so, would you like this message to be emailed to the user or only display on the website?

Brian Morton

I vote in favor of this enhancement, if for no other reason than that the person submitting the form would automatically receive a copy of the form -- something he or she probably didn't think of doing (e.g., screenshot) before submitting it.

Dennis Dissick

Acknowledging the sender makes a lot it sense since we are always asked about it. Customization at the end of the standard message would also help. Thanks

Sydnee Best

Hello Meredith. I was wondering if this was an option for the resident to receive an email (auto-reply) once they submit a form? Thank you in advance.

Meredith Owens

Sydnee Best: When a custom or contact form is submitted on the website, there is already a confirmation message that pop-ups letting the visitor know the form has been submitted. Therefore, we don't plan to also send a confirmation email.

However, we are looking into providing the submittee with a copy of the form!

Damon Love

This feature would be very beneficial to our community. Right now the form doesn't give the resident any feedback to what they submitted. I've had to field two search just in this month where they claimed it submitted, yet I could not find them in the submissions. Positive feedback directly to the user and a "paper trail" for them is important

Damon Love

Any updates from HOA dev team on this? We get a few of these each month where the user claims they hit the enter key, but we never see the results. Please consider adding this feature!

Meredith Owens

Damon Love: I'm afraid we don't have an update on this feature yet. However, since your vote has been added to this post, when we do update its status, you'll be notified via email!

William Nisley

Your last comment on this requested feature is dated FEB 14, 2019! A number of administrators are asking for this feature. Can you please provide a status/update ? r/whn2

Meredith Owens

William Nisley: We created this post in February 2019, but we've been gathering feedback on this since then.

To answer your question, I'm afraid we don't have an estimated timeframe for developing this feature yet. However, whenever we do, we'll update the status of this post. Since you've added your vote, you'll be notified via email when that happens!

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