Provide folder & page name for new documents in the What's Happening email
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Gary Simon
When there are identical page names within 2 different folders and activity on a page is included in the What's Happening email, one cannot discern which folder/page had the activity. For example, if 2 folders have a page titled "Documents" and during the week, a new document is uploaded to one of the 2 folders, no one can tell which folder had the activity. It is even worse when one of the two folders is restricted to a subset of the community. Please reference both the folder name and page name (when the page is within a folder).
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Dorothy Hoffelt
I may have misunderstood the request as presented. I would be interested in having the administrative ability to create folders within the Communications Listing (Blast email/text function) and the Communication Form that has been created for emails. The purpose would be to be able to group like subjects of these messages together, rather that having to go through them individually for follow-up purposes. I currently am copying the texts and having to created a file totally outside of the HOA website options.
Meredith Owens
Dorothy Hoffelt: Yes, what you've mentioned is separate from the above request. Therefore, please create a new post for this request, so our team can take a closer look at it.
Meredith Owens
@gary simon: Would you please clarify where you expect the folder name to be included? For instance, in the activity log, visitor tracking, or somewhere else? Knowing this information will help us with considering this request.
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Gary Simon
Meredith Owens: I suppose the activity log if this is where the contents of the What’s Happening weekly email is taken from.
Meredith Owens
Gary Simon: Based on your response, it sounds like you want that information to appear on the What's Happening email. Would you please send our customer success team a screenshot of a What’s Happening email you've received where you'd like for the folder name to be included? This will help us better understand how it’s appearing now for you and how it could be improved.
Our contact information is provided here: https://help.hoa-express.com/en/articles/2390052-contact-our-customer-success-team.