While we understand how this feature could be beneficial in the right circumstances, we care deeply about security and have designed our software to ensure administrators cannot log into another member's profile. Introducing the ability for admins to know the password for another member, even if just temporarily, permits that admin to log into that member's profile and access the website under that person's identity.
An unscrupulous administrator could use this loophole for malicious intent. By not creating this type of loophole, we protect members from harm while also protecting admins from false accusations of this type of activity.
Additionally, this loophole would allow an admin to modify a member's contact and privacy information in a way that could be undesirable to that member—without that member knowing.
For all of these reasons, we do not plan to implement this type of feature.
To learn more about how we lead the industry in security, see: https://help.hoa-express.com/en/articles/2340910-how-we-keep-data-safe-and-secure.