We use BLAST emails to communicate items of importance/interest or urgency to members of the Community. It is currently the ONLY means to do that--as we don't intend to use or pay for Text Messaging within HOA. We have some residents who view the BLASTS as regular email--and if they don't want (or disagree) with the content, they UNSUBSCRIBE (a recent feature). I have explained that the BLASTS are the only means we have to communicate within the whole community--and that UNSUBSCRIBING cuts them off from the Community. We are an aging 55+ community and they often don't understand the consequences of their actions. I provide them with step-by step instructions to reset their Communications preferences. I have experienced this multiple times . As Admin, I would like to be able reset their Communications preference --IF I determine that their Unsubscribe action was unintentional. Thanks, Brad Brown