Include memo line for online payments
Meredith Owens
Add a memo line for members to fill out when making an online payment. This way, they can provide administrators with any necessary additional information.
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Meredith Owens
Merged in a post:
Online payments need to have a memo line
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Kristi Adkins
Many of our homeowners own more than one property within the same HOA, so a memo line would be helpful in identifying where to apply the payment. Also not all homeowner names match what we have on file (ie if they get married, divorced, have multiple owners, etc) so a memo spot for them to put their address is needed.
TP Webmaster
PLEASE add a Memo Field for online payments so members can add pertinent information such as invoice numbers, notes, etc. that help identify what the payment is for! It sounds like a lot of users are wanting/needing this feature and it’s been ignored for over 5 years…what gives?
Meredith Owens
TP Webmaster: Thank you for sharing how this feature request would benefit your community! While this isn’t a new request, I can assure you that the amount of time a post has been opened doesn’t correlate with whether our team is still considering implementing it. Several factors come into play when deciding which feature requests to develop and when. You can read more about how we approach this here: https://help.hoa-express.com/en/articles/2347346-how-feedback-change-requests-and-suggestions-are-handled.
Over the last several years, our product team’s primary goal has been finishing developing our next gen front ends, which is an enormous project for our team, as it’s a total rewrite of the existing front ends using new cutting-edge technology and design. We’ve prioritized this because improving the front ends considerably allows us to release new features faster.
Our product team has already made significant progress by releasing the Admin Portal, developing a page management experience in the Admin Portal, and updating our company website. The last major piece of this project is developing the new front ends for our community websites.
We don’t yet have an estimated timeframe for this feature request since the last piece of updating our front ends will be necessary to allow us to develop this capability. However, since your vote has been added to the post, you’ll be notified via email when we update its status!
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Ken Chrismond
Please add a Memo field in Online Payments for Invoice #, Lot & BLK #, etc. This is especially critical for owners and builders who own multiple lots to keep accounting records associated correctly.
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Paul Hart
Ken Chrismond, I definitely would like to see this change and especially like to see it show up in the output of the export data. Possibly a numerical field or two.
Meredith Owens
Merged in a post:
Include memo line for online payments
Mark Shrader
Would like to see a memo line to list Ticket Event guests.
Meredith Owens
Merged in a post:
Record additional payment detail
V
Valorie Winkelman
Please create a field to enter an invoice number when someone is paying online. Only receiving the date and name does not always identify the payee.
Tonyia Downs
I’m shocked and discouraged that this subject is nearly 3 years old. It can’t be that difficult to add an optional memo line. This is crucial for our club to have. I beg you to get this on the docket asap so we can fully utilize the payment system as we would like to do. Since your announcement of the extreme price increase, I would expect these requests to be addressed quickly. Thank you.
Travis Bond
I was just wanting this today, so you have my vote.
Mickey Kappes
I agree that a memo field would be very useful.
Meredith Owens
Merged in a post:
Add a field to input invoice number
D
Denise Ciotti
Please add an invoice # field to the online payment details. This way, payment can reflect what invoice to apply the payment to.
Meredith Owens
Merged in a post:
Include memo field to enter invoice number
G
Gary Simon
Please consider adding an invoice number (or memo field that could be used for such) to our members online payment entry. This is critical to us.
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