Formatting for FAQ answers
Meredith Owens
Provide the ability to format answers on the FAQ page type by using the text editor with formatting options (e.g., links, bold, italics, etc.).
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Stephanie Lane
I'm hoping to see Answers as part of a built-end drop-down element so that only the questions are viewable upon first navigating to the page. It's similar to the reasoning Torrey Whitman reported on 8/26/24.
Meredith Owens
Stephanie Lane: Thank you for sharing this feedback! I've added your vote to our separate request for adding an accordion style menu to the "FAQs" page type. You can view that post here: https://feedback.hoa-express.com/feature-requests/p/add-accordion-menu-to-faqs-page-type
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Torrey Whitman
I, too, support adding internal hyperlinks and formatting to FAQs. I find my FAQs are getting so long, they'll lead to IRAs (Infrequently Read Answers)!
Meredith Owens
Merged in a post:
Text formatting and links in FAQ page answers
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Executive Board
Add the ability to format text (bold, underline, italics, etc.) and include links within the FAQ answers in order to emphasize words and link directly to other pages on the site or external links related to the FAQ answer provided.
Meredith Owens
Merged in a post:
Provide active links to FAQ
Tim Bjorneberg
I answer FAQs with website addresses and email addresses. These addresses are not active links, but instead, the member would need to copy and paste to access the sites/email. It sure would be better if the addresses were active links to make it more friendly. It would also be great to be able to format the FAQ answers for easier reading.
Meredith Owens
Merged in a post:
Add photos to FAQ page
Jody Leeds
Currently there is no way to add a screen shot image in a FAQ which would be really helpful to the end user. Please add the ability to add a screen shot
Brian Wines
Being able to use HTML or the markdown editor in the FAQ section would vastly improve the appearance and efficiency of many FAQs. As others have mentioned, simply adding a hyperlink could avoid redundancy of information.
Of course, I see this improvement has been floated since 2020, and it is now 2023 so I'm not holding my breath.
Meredith Owens
Brian Wines: Thank you for sharing this feedback! While we don't have an estimated timeframe for when this will be released yet, this is a feature we're still looking to develop. Since your vote has been added to this post, you'll be notified via email when we update its status!
Brian Wines
Meredith Owens: hope you do develop it, thanks
Meredith Owens
Merged in a post:
FAQ formatting
Jody Leeds
I have placed some "how to" steps on my FAQ page. But I would like to include an image of a screen shot to use with each FAQ. Is it possible to have this ability?
Daniel MacIntosh
Yes, it would improve the usability of the FAQ page. I have grown accustomed to FAQs that use Google Docs.
Pamela Pace
Please add the ability to use hyperlinks in the FAQ answers
Meredith Owens
Merged in a post:
Add hyperlink to FAQ text
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Webmaster Sierra Canyon
Add a hyperlink to the text on the "FAQ" page type.
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