Custom email sent to users after form submission
Meredith Owens
Provide the ability to create a custom email auto-response to be sent to users after a form is submitted on the website.
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Cheryl Stubbings
Absolutely need this. We'd like to let the submitters know how long until they can expect a reply along with next steps. This would help to alleviate multiple form submissions for the same issue because they have not received an immediate response and should also prevent further communications via other methods (emails, text, phone calls, impromptu meetings in the hallway, etc.) on the same issue. Please, please consider expediting this feature request.
Mike Meister
Any movement on this? We really need this feature
Meredith Owens
Mike Meister: I'm afraid we don't have an estimated timeframe set for this yet. However, we'll keep this feedback in mind when considering when to develop this feature.
In the meantime, your vote has been added to this post, so you'll be notified via email whenever we update its status!
Sridhar Ramamurthy
This is a frequent ask for our HOA also. Homeowners want to have a copy of their request for tracking it and having a confirmation that it has been sent to the recipients.
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Katherine Taylor
We have this request from our residents also. A separate email sent from the person receiving the form data is not adequate, as they may not even see the submission until long after the submission was sent by the resident. The Pop-up is rather useless unless the sender screen shots the screen. The sender also should receive a copy of what they submitted for their own purposes. I am our Board President, and also a lawyer who represents many HoAs, and it can be very important for a resident to know the date a submission was made and whether it was received.
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Wayne Kasel
This is probably the #1 feature request we have in our HOA. Form data can be important and for traceability purposes it would be preferred if members received a copy for their own records.
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Dennis Dissick
Give the ability to let the submitter know their input has been received without having the administrator write emails just to say that.
Meredith Owens
Dennis Dissick: Our interface currently provides a pop-up message that appears after a form is submitted. Below is a screenshot of the message that appears to the submitter.
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Larry Singer
Excellent idea, especially if it was a custom form.
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Wanda Ziembinski
Great idea. We are developing a form to submit for landscape enhancements. It would be great to be able to respond to a homeowner to let them know if it is approved or not.
Michael Kammer
A customizable form email would be a great addition to this HOA Tool, especially if a "default form" acknowledges website receipt of the information and an expected next step if any.
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Robin Bolson
I love this idea. I send individual emails myself - sometimes up to 100 or more per form - and this would be a HUGE time-saver.
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