Allow admins to edit full members’ contact info
planned
Britt Griswold
Provide admins with a way to edit the contact info (name, email address, cell phone) for full members (i.e., members who are able to sign in and manage their contact info themselves). Since a member may not wish to share certain contact info, and since the email address is part of the member’s sign in credentials, this functionality will need to be offered with security and privacy in mind.
ORIGINAL POST:
Since you are committed to User control and privacy, while Administrators are concerned about completeness and accuracy, would you consider implementing a method that would allow Administrators to add information update requests to users, where the Administrator sends the proposed update and this sends a link to the user to allow them to view and approve the change/update? The big issue with homeowners is that they lack motivation to update material on their own. This sort of extra push would make it as simple as possible to prod them to do it, by mostly doing it for them.
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Jimmy Guo
Can we also have the ability to change their privacy settings to remove them from being show in the community directory?
Meredith Owens
Jimmy Guo: We have separate open posts related to this request! I've added your vote to those, and you can view them here:
Terri Lloyd
Thank goodness. It would save so much time. We have soooo many seniors in our community so most of the log in is completed by my office. A change of email requires me to delete they whole account and reenter.
Bob Bonuomo
Hurray!! Finally!!
Mary West
This would be incredibly helpful. We have elderly residents who find it way too challenging to do themselves
K
Ken Chrismond
We need the ability to help our members keep their account up to date.
Ginger Shields
This will be very useful. Right now my options (if their email or phone number is not correct in the system) is to delete them, re-import the correct information, and add them back to their groups OR send an email asking them to update their profile. We're dealing with senior citizens, so you can imagine how well that goes.
Britt Griswold
OH YES!!! Thank you. We need the ability to help our members.
JC Woodward
(groan) This again. Make locking admins out of account maintenance an OPTION. Our little association of 24 members whose board and admin are all residents just doesn't need or want the hassle. Most of our owners are senior citizens who can barely manage email. They just aren't able to deal with it on their own and need my support.
D
Doris Lama
It would save so much time!
Barbara Haines
Yes!!! We have quite a few senior residents and unmotivated residents. It's become a big problem of not be able to update accounts. I agree - this makes my day as well!
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