Survey is producing errors
closed
Stuart Kerr
So we used your survey product but I have had over a dozen owners say that it errors out and will NOT let them submit answers. This is extremely frustrating and gives us a "black eye" for trusting an important survey to HOA Express. See error code. Why did this not catch it during the design phase??
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Meredith Owens
closed
There is a limit of 250 characters for the free-response field on a survey. We have this limit in place to promote brevity in responses.
The members would've received this error if at least one of their answers exceeded this limit. To move forward, they'll need to shorten their answers to fit within the character limit.
Stuart Kerr
please reach out to me at: [email protected] or call me at 3129539668