Preview email truncated
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Betsy Strebe
I just created an email to distribute to our members which was longer than usual. I always send a preview to myself first so I can check grammar, test links and attachments. The preview for this particular email was truncated so I am unable to preview and review the entire message.
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Wes Cossick
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This issue won't affect the Admin Portal, which we just announced will exit beta on May 23rd.
Meredith Owens
Betsy Strebe: To help us investigate this further, please email our customer success team the content you were trying to send originally or forward us the preview message. This will allow our team the opportunity to try and recreate this behavior.
Our contact information is provided here: https://help.hoa-express.com/en/articles/2390052-contact-our-customer-success-team.
Betsy Strebe
Meredith Owens: See my response below. I no longer have the truncated email. It was truncated by the back arrow <-
Betsy Strebe
I found the problem, I used a back arrow symbol in the text and for some reason that symbol truncated the message. When I removed the back arrow, I was able to see the whole message.