"oh Snap" message when submitted a custom forn
closed
A
Admin Account
One of our members gets an "Oh Snap" message when trying to submit a form. She is the only one having the problem so I suspect it is a setting on her computer. Any ideas what it could be? And how to fix it?
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Meredith Owens
closed
We haven't received the additional information needed to investigate this and have been unable to recreate this on our end. Therefore, we're closing this post.
If the member is still experiencing this behavior, please send the requested information to our customer success team for us to assist you further!
Meredith Owens
Admin Account: To help us investigate this further, please email our customer success team the following information:
- The member's name
- A screenshot of what they've filled out on the form and the error message received
- The operating system and browser they're using to submit the form
Our customer success team's email address is provided here: https://help.hoa-express.com/en/articles/2390052-contact-our-customer-success-team.