Inactive surveys can be viewed
complete
Jennifer Meyer
When adding a link to a survey to a news article, the system doesn't recognize that you've already submitted a response or that the survey is inactive. We even logged out and back in after deactivating the survey, then clicked the survey link, and it still took to the page to submit a response.
Log In
Wes Cossick
complete
This issue has been resolved!
Wes Cossick
in progress
If you try to view a survey that you have already taken, you’ll see the attached error message. However, if you try to view a survey that’s been deactivated, it will currently show the survey and make it seem as if you can submit a response (the system will not actually allow a response to be submitted).
We’re working on a change that will prevent the survey from being viewed if it has been deactivated.
Gina Arasin
Wes Cossick, See my response to your "under review comment."
Wes Cossick
under review
Gina Arasin
Wes Cossick, Your explanation does not address the problem I reported. In this case, the survey was active.
I am the system admin, and I sent the original survey to our residents. A week later, we wanted to send a reminder to residents to complete the survey, so I created a news article (to appear in the next What's Happening blast).
I noticed the problem when I was testing the link in the news article. Knowing how surveys work (limiting responses to one per person/account), when I clicked on the link to the active survey from the news article, it did not give me the message that I had already completed the survey. At that point, I deleted the news article because I was worried that duplicate responses would mess up the survey stats.
Wes Cossick
Gina Arasin: Looking at your website's activity log, it appears you responded to the survey after publishing the news article, then deleted the news article about a minute later. If you visited the survey after responding to it, but before deleting it, your browser would have likely still been caching the survey. If that's the case, you wouldn't have seen the message about having already taken the survey. The survey is only cached for a few minutes, so this wouldn't affect members who had taken the survey more than a few minutes ago.