5th Tuesday Calendar bug
complete
Gary Urquhart
We have a weekly event (PayMe) on a Tuesday. The calendar entries are created as 5 separate monthly events occurring on the 1,2,3,4,5th Tuesday of the month to handle the different times of the day. The 1st and 3rd Tuesdays are at 1:30pm and the 2nd, 4th and 5th Tuesdays are at 7:00pm. For the summer months the afternoon events were deleted on the 1st and 3rd Tuesday as well as the 7:00pm event on July 29 which is a 5th Tuesday. Our What's Happening email last Sunday listed an event on July 29 so I checked the calendar, (it is there), and switched to "edit" mode to remove it and it isn't there??? Please investigate as it appears to be a software bug.
Log In
Meredith Owens
complete
We found that this behavior is tied to how our legacy front ends (the community website) and modernized front ends (the Admin Portal) handle repeating events on a calendar—especially those that don’t occur every month, like a 5th Tuesday. Essentially, the systems use different logic to track those events, so when the first instance of a repeating event is deleted, it can cause a mismatch in how that event appears or behaves.
Until the modernized front ends for the community websites are completed, we recommend deleting the full recurring series and re-creating it starting on the next 5th Tuesday. That ensures all future 5th Tuesday entries are handled correctly.
Wes Cossick
under review