Photos on their side
closed
Rob Hanssen
https://www.scglenlake.com/p/Glen-Lake-News/article/July-Yard-of-the-Month-1352849822 has the photos sideways, while on other platforms, they are in the correct orientation
Log In
Meredith Owens
closed
Photos are uploaded to the website in the orientation they've been saved on the device. Our system does not change the orientation of the photo during the upload process.
If you've noticed a photo is in a different orientation than you prefer, you can easily rotate the photo on your computer, tablet, or phone, before uploading it.
In the case you need assistance with making that change, please contact our customer success team: https://help.hoa-express.com/en/articles/2390052-contact-our-customer-success-team.
Brian Debasitis
I had this happen to me with my profile photo. It only happened when I uploaded from my Photos library. I was able to work around the issue by exporting the photos from my library on my Mac and uploading the exported photo.
Michael Rudy
I have seen this issue too when posting photos
Meredith Owens
Rob Hanssen: Would you please email the photos you used to our customer success team? This way, we can look into what's happening further. Our email address is provided here: https://help.hoa-express.com/en/articles/2390052-contact-our-customer-success-team.